Voice over Internet Protocol (VoIP) is a method that lets anyone place and receive phone calls over the internet. It has become the choice method for businesses because it costs less and comes with more capabilities than traditional phone lines, such as auto attendants, call recording, customer caller ID, voicemail to email, and more. It works by connecting your phone to a switch or router in Local Area Network (LAN). When you dial a phone number, your IP phone communicates it to your VoIP service provider, telling it to call the other party. Your VoIp service establishes the call, then converts digital signals back-and-forth into sound you can hear. VoIP offers low costs, sound clarity, advanced features, and remote-ready operations for everyone across the world. 

With a VoIP provider like Integrated Technology, your business will see cost-efficient results. It’s always cheaper than traditional PBX systems. You’ll receive full-featured service between CRM software integration and internet-based VoIP dashboard that enable you to gain exponentially more flexibility than legacy phone lines. You’ll also notice an uptick in reliability and clarity with modern IP-based voice communications that come with higher-quality and fewer service operations. We provide portability, as VoIP allows your team to answer calls from multiple devices. Long-distance fees from traditional lines add up fast, but with VoIP you can interact more easily with devices while experiencing crystal clear audio. At the end of the day, you’ll save a lot of money and improve functionality with VoIP.