Trouble with Quarantined Emails in Office 365?

Your MSP Can Help!

Email communication is indispensable for communication in the workplace. But despite its convenience, it comes with a fair share of challenges. One significant problem facing businesses using Office 365 is the incorrect quarantining of legitimate emails.

Email compromise is an ever-present and worsening danger for businesses like yours. That being said, it’s frustrating to have important messages end up in your junk or quarantine folders, especially when they’re time-sensitive. Luckily, a reliable managed service provider, MSP, like Integrated Technology, can provide expert assistance so your business can resolve the problem quickly and never miss an important email again.

The Complaint: Legit Emails Going Astray

If you’ve recently noticed a surge in legitimate emails from known senders being redirected to your junk folder or flat-out quarantined by Microsoft 365, you’re not alone. Many small and midsize businesses (SMBs), including some clients, have grappled with this problem. Emails that previously sailed effortlessly through the Anti-Spam policy at SCL 1 are suddenly being flagged and quarantined at SCL 5.

If your business is doing IT independently, this has most likely been a time-consuming and challenging problem to resolve. Calls to Microsoft Support can yield few answers for direct users without the assistance of a more experienced system administrator.

Partner with an MSP to Navigate the Email Maze

Microsoft Exchange Online, the backbone of Office 365, offers a robust email experience when configured correctly. However, the user and admin experience around email quarantine can be less than pleasant, as highlighted in user complaints on the matter.

This is where your MSP comes in. Partnering with an IT provider like Integrated Technology ensures you have a team of technology experts in your corner. Not only are we ready to tackle the intricacies of Office 365 quarantine on your behalf, but we also have decades of experience assisting our clients with everything Microsoft 365. Whether it’s emails from internal applications, suppliers, or customers, a proactive MSP will navigate through the technical nuances to resolve email issues swiftly.

Make Integrated Technology Your IT Expert

The challenge of quarantined messages in Office 365 is real, but the solution can be simple. Integrated Technology is Florida’s top managed IT service provider for SMBs in Florida. We work hard to make sure your enterprise IT is always running smoothly.

Need IT help? Integrated Technology is waiting for your call. With a lengthy track record of successful projects and satisfied clients, we’re ready to help move your business forward with smarter technology tailored to your needs.

We serve SMBs in Boca Raton, Boynton Beach, Coral Springs, Delray Beach, Fort Lauderdale, Miramar, Parkland, Plantation, Pompano Beach, Sunrise, and West Palm Beach — reach out today!

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